Include pieces of information that are difficult to measure, count, or express in numerical terms. Examples include people’s perceptions about the fairness of a program requirement, descriptions of program activities, and descriptions of problems that participating youth encountered. Qualitative data often provide the context needed to interpret quantitative findings. In the following example, this sentence provides a quantitative finding: “By the end of the program period, approximately 25 percent of program participants had stopped attending program activities.” This sentence provides the qualitative data needed to interpret that finding: “Program staff believes that this drop in attendance was a direct result of the new discipline policies mandated by the program manager. “Formative evaluation will be conducted through interviews and open-ended questionnaires with managers and staff. They will be questioned about the day-to-day operation of the Center, the topics covered in the volunteer training program, the attractiveness of the training materials, and other questions to provide feedback for the ongoing improvement of the operation of the Program. The Program Evaluator will meet regularly with program staff to share findings from the formative evaluation effort. Periodic reports will be prepared that identify the major findings of the formative evaluation and how they have been used to improve Program operation. A yearly report will be issued that presents the formative and summative findings.